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Privacy · Security · Transparency

Beti Privacy Policy — How your information is kept secure

Keeping your personal data safe is one of beti's top priorities. This page clearly explains what information is collected, why it is collected, where it goes, and what rights you have.

Last updated: 1 January 2026 · Version 3.1
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Key points of the Privacy Policy

How beti Protects Your Information — Six Key Areas

Data collection
Beti only collects information that is necessary to operate the platform and protect players. No unnecessary data is requested or collected.
Data Security
All data is protected with bank-grade 256-bit SSL encryption. Our servers comply with international security standards and undergo regular security audits.
Data Sharing Policy
Your personal information is never sold to third parties. Data is shared only with technology service providers and where legally required, and only to the extent necessary.
Your Rights
You have the right to view, correct, or request deletion of your personal data at any time. Send your request to support@beti.best.
Cookie usage
beti uses cookies to enhance your experience on the platform. Full details on which cookies are used and how to manage them are provided here.
Data Retention Period
Data is retained for a specified period in accordance with legal obligations. Once that period expires, it is securely deleted or anonymized.

1. Introduction

Beti (beti.best) is an online betting platform built for players in Bangladesh. We understand how valuable your personal information is — and protecting it is our responsibility.

This Privacy Policy clearly sets out what information beti collects, why it collects it, how it is used, and how long it is retained. Reading it will assure you that there is nothing hidden about how your data is handled.

By using the beti website or app, you agree to this Privacy Policy. If you have any questions about any part of it, email us at support@beti.best — we're happy to help.

Language note

This privacy policy is provided in Bengali for the convenience of players. The original English version shall apply in the event of any legal dispute.

2. What Information We Collect

Beti collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.

2.1 Information You Provide Directly

  • Identity information: Full name, date of birth, nationality.
  • Contact information: Mobile number, email address, home address.
  • Identity Verification Documents: Copy of National ID (NID), passport, or driving licence.
  • Payment information: bKash/Nagad/Rocket number, bank account details (limited — full card numbers are not stored).
  • Security information: Password (stored encrypted — never visible to anyone).

2.2 Automatically Collected Information

  • Device information: Device type, operating system, browser version.
  • Network Information: IP address, internet service provider.
  • Usage Data: Pages visited, time spent on site, and betting history.
  • Transaction information: Complete history of deposits, withdrawals, and bets.
  • Cookies & Tracking: Session cookies, preference cookies (see section 8 for details).
Password storage methodbcrypt hash (unreadable)
Card/Payment informationPCI-DSS Compliant
Data encryptionAES-256 + TLS 1.3
Sale of personal dataNever

3. How information is collected

Beti collects information in the following ways:

  • Registration form: Information you provide when creating your account.
  • KYC verification process: Documents uploaded for identity verification.
  • Payment Transactions: From payment providers during deposits and withdrawals.
  • Support contact: Information you share with us via live chat or email.
  • Automatic collection: Via cookies and log files while browsing the platform.
Our commitment

Beti will never ask for unnecessary information. If anyone claims to represent beti and requests personal details or your password, it is a scam — report it to support immediately.

4. Purpose of data use

Beti uses the data it collects for specific purposes only. It is not used for anything beyond those purposes.

4.1 Primary purpose

  • Creating and managing your account and verifying your identity.
  • Processing deposit, withdrawal, and bet transactions.
  • Ensuring bonuses and promotions are correctly awarded.
  • Support available via live chat and email.
  • Ensuring account security and preventing fraud.

4.2 Secondary Purposes

  • Technical development and performance analytics for the platform.
  • Responsible gaming monitoring — identifying unusual betting patterns.
  • Meeting legal and regulatory obligations.
  • Anti-money laundering (AML) verification.
  • With your consent, keeping you informed about relevant promotions and offers.
Data Type Purpose of Use Legal Basis
Identity Information Account Verification, KYC Legal obligations
Contact information Support, notifications Contractual obligation
Payment Information Transaction processing Contractual obligation
Betting history Responsible Gaming & AML Legal obligations
Device & IP Information Security and fraud prevention Legitimate Interest
Cookie Data Platform improvement Compliance

5. Data sharing and third parties

Beti never sells your personal data or shares it with third parties for marketing purposes. However, limited data sharing does occur where necessary for the operation of the platform.

5.1 Who We Share Your Information With

  • Payment providers: Information necessary to verify transactions with bKash, Nagad, Rocket, or your bank. These providers also operate under their own privacy policies.
  • KYC verification services: Specialist third-party identity verification providers — only the information necessary for verification is shared.
  • Technology service provider: Cloud hosting and analytics services — these operate as data processors and may not use your data for their own purposes.
  • Law enforcement agencies: When legally required by a court order or government investigation.
  • Licensing Authority: When required for audits or investigations by regulatory authorities.

5.2 What We Never Do

  • Selling your information to marketing companies.
  • Using your information in third-party advertising without your consent.
  • Facilitating identity theft or fraud.
International data transfers

As beti's servers operate on international infrastructure, your data may be processed outside Bangladesh. In such cases, international data protection standards are strictly observed.

6. Security measures

Beti employs industry-leading technical and organizational measures to keep your information secure.

6.1 Technical safeguards

  • TLS 1.3 encryption on all data transmissions.
  • AES-256 encryption for data at rest.
  • Passwords are hashed using the bcrypt algorithm — the original password is never visible to anyone.
  • Payment information is handled in accordance with PCI-DSS standards.
  • Firewall and DDoS protection active.
  • Regular third-party penetration testing.

6.2 Organisational Safeguards

  • Staff can only access the data required for their role (Least Privilege principle).
  • Regular staff training and security awareness programs.
  • Procedure for notifying players within a defined timeframe in the event of a data breach.
  • Annual security audit.
Your role matters too

No matter how robust beti's security measures are, your own vigilance matters too. Use a strong password, keep 2FA enabled, and never share your login credentials with anyone.

7. Data Retention Period

Beti does not retain your data indefinitely. It is kept for a defined period based on legal obligations and business requirements.

Account information (active account)For as long as your account remains active
Transaction history5 years (in accordance with AML regulations)
KYC documents5 Years (after account closure)
Support contact2 years
Session logs90 Days
Marketing ConsentUntil consent is withdrawn

Once the retention period ends, your data is securely deleted or anonymized so it can no longer be linked to you. Anonymized data may be retained longer for aggregate statistical purposes.

8. Cookie Policy

Cookies are small text files stored on your device. Beti uses cookies to make the platform more user-friendly.

8.1 Cookie Types

Cookie type Purpose Duration Can it be turned off?
Essential cookies Login Sessions & Security Session No (required)
Preference Cookies Remembering language and settings preferences 1 year Yes
Analytics cookies Platform usage analytics 6 months Yes
Security cookies Fraud detection 30 days No (required)

8.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent Beti from functioning properly. Manage your preferences under "Cookie Settings" or "Privacy Settings" in your browser.

9. Your Rights

You have important rights regarding your personal information. beti respects these rights and is committed to helping you exercise them.

Right to access your data
You can request to view all information Beti holds about you. A full report is typically provided within 30 days.
Right to rectification
If any of your information is incorrect, you may request a correction. Some details can be updated directly in your account settings.
Right to Erasure
You can request deletion of data that is not subject to legal retention requirements. Certain records, such as transaction histories, may be legally required to be retained.
Right to object to processing
You can opt out of marketing communications at any time. Options to turn off notifications are available through support or in your account settings.
Right to Data Portability
You can request a copy of your data in a machine-readable format.
Right to restrict processing
In certain circumstances, you have the right to request that processing of your data be restricted.

To exercise any of these rights, email us at support@beti.best. We will respond within 30 days. In some cases, identity verification may be required.

10. Minor Protection

Beti does not provide services to anyone under the age of 18. Age is verified at registration and confirmed during the KYC process.

If we become aware that a minor's information has been collected inadvertently, we will immediately close the account and delete all data gathered.

A note for parents — keep your device and beti account credentials out of reach of children. If you have any concerns, contact support immediately.

Report

If you believe a minor has used or attempted to use your account, please contact us at support@beti.best. We will take prompt action.

11. Policy Updates

Beti may update this Privacy Policy from time to time due to business needs, changes in law, or advances in technology.

You will be notified in advance of any significant changes via app notification or email. The "Last Updated" date at the top of the page always reflects the most recent version. Continued use of the platform after any changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy:

Emailsupport@beti.best
Live chatOn the beti.best website and app
Response timeWithin 30 working days
Support LanguagesBengali and English

When submitting a request to exercise your rights, please send it from the mobile number or email address linked to your account — this helps us verify your identity quickly.

Beti's Commitment to Protecting Your Information

We make no compromises on security and privacy

256-bit SSL
All communications are protected with bank-grade encryption.
Your data is never sold
Your data is never sold or used for marketing.
Your control
You always have the right to view, correct, or delete your personal data.
Minimal collection
Collecting only what is necessary — that is our policy.

Start betting on a secure platform

Your data is secure, your transactions are safe, and your entire experience is in Bengali. Join beti today.

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Frequently asked questions

More Questions About beti — Answered

Minimum bet amounts on beti vary by market. For Sports Betting, you can generally place bets from as low as ৳50. Certain special markets or live betting options may have slightly different limits — these are displayed on the bet slip at the time of placing. Maximum bet limits also apply and vary by market and match, with higher limits available on premium markets. For accumulator bets, the same minimum stake rules apply to each leg. A tip for new players: start small, get comfortable with the platform, then gradually increase your stakes. Betting doesn't have to mean large amounts.

Yes, Beti's live casino features real human dealers broadcasting live from a studio — giving you the feel of a genuine casino table from home. To play, log in to your Beti account and select "Live Casino" from the menu. You'll find a range of games including live baccarat, live roulette, live blackjack, and live poker. Live baccarat is the most popular choice among Bangladeshi players. Once inside a game, you'll see the dealer on screen — select your chips, place them on the table, and confirm your bet before the timer runs out. The dealer draws cards or spins the wheel to determine the result, all in real time. Minimum bet limits vary by table and are displayed before you enter a game.
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